Central Services

Revenue Manager

Central Services
Brisbane, QLD
Full Time

Revenue Manager

Central Services
Brisbane, QLD
Full Time

Join the thriving team at Salter Brothers Hospitality as our Revenue Manager. 

Reporting to our Director of Revenue, the purpose of the Revenue Manager will be to work with alongside the Distribution Manager to enhance revenue performance for Salter Brothers Hospitality.

Key responsibilities include supporting operational excellence, implementing enterprise systems, optimising revenue and distribution strategies, pricing, segmentation, channel optimisation, revenue analytics, forecasting, and leading revenue generation initiatives

The role and key duties; 

  • Be a key driver in ensuring revenue growth and delivery throughout the portfolio, towards achieving the Company’s commercial objectives.
  • Develop standardised reporting templates, implement regular reporting schedules, and use advanced data visualisation tools to present insights clearly and effectively
  • Achieve commercial objectives through budgeting, forecasting, and financial analysis. Prepare annual budgets and commercial plans.
  • Work with sales, reservations, and operations to maximise revenues. Communicate strategies to relevant teams.
  • Implement dynamic pricing strategies, optimise room rates through continuous monitoring and adjustment, and enhance distribution channel management.
  • Identify and eliminate inefficiencies, develop up-selling and cross-selling strategies, and optimise ancillary revenue streams.
  • Support the adoption of Enterprise Systems and ensure team proficiency in innovative technologies.
  • Develop and maintain strong relationships with suppliers, partners, and stakeholders.

Essential criteria required to be considered;

  • Demonstrated success with at least 3 years in a senior or cluster revenue management role within the hospitality sector.
  • Expertise in utilising revenue management systems and technologies such as Lighthouse, STR, CoStar, SiteMinder Channel (required), Sabre (desirable), Opera, Mews, and exposure to other PMS systems.
  • Familiarity with RMS systems like Duetto or Ideas is desirable.
  • Advanced Excel skills including Power Query and Power BI for creating and managing complex spreadsheets.
  • Highly skilled in forecasting, with a demonstrated ability in analytical and data-driven thinking.
  • Track record of achieving strong revenue performance through market trend analysis, demand forecasting, and optimised pricing strategies.
  • Experienced in developing optimal segmentation strategies and plans to maximise revenue opportunities.
  • Strong leadership, planning, organisational, and communication skills.
  • Ability to influence stakeholders at all levels and impact decision-making processes.

To apply online, please click on the ‘apply now’ button.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Marketing Coordinator

Central Services
Brisbane, QLD
Full Time

Marketing Coordinator

Central Services
Brisbane, QLD
Full Time

Join the thriving team at Salter Brothers Hospitality as our Marketing Coordinator.

Reporting to our senior marketing leaders, as our new Marketing Coordinator you will execute local area marketing activities to achieve the business objectives for Spicers and the Independent Hotels and Restaurants of the Salter Brothers Hospitality portfolio.

The role and key duties;

  • Leading local area marketing activities for our retreats and hotels, including events marketing, connecting with local tourism ecosystems;
  • Work with our Graphic Designer and other marketing leaders to create property-specific collateral and ensure it is always kept relevant and current;
  • Attend regular meetings with hotel and retreat General Managers, maintaining positive working relationships;
  • Contribute to marketing and creative brainstorm initiatives;
  • Identify and propose internal/external ideas and initiatives to help promote general awareness of our Salter Brothers Hospitality portfolio and brand;
  • Ensuring marketing activities are carried out effectively and on schedule;
  • Assisting in the ongoing improvement of website content and user experience including content creation, content entry and liaising with web development vendor on development jobs;
  • Ensure local area activities are integrated with all other marketing activity to ensure consistent messaging and communication;
  • Assist our Marketing Executive in the execution of campaigns;
  • Work with the Marketing Director to regularly report on local area marketing activities;
  • Respond to enquiries as needed;
  • Other marketing tasks as requested by the senior marketing leaders.

Essential criteria required to be considered;

  • Degree qualified (Essential)
  • Experience in the Hotel / hospitality industry is desirable;
  • Minimum of 1 years’ experience in a similar role;
  • Experience using WordPress CMS, Canva, Microsoft Office suite and workflow management tools such as Trello or similar;
  • Ability to manage multiple priorities’
  • Excellent verbal and written communication skills;
  • Strong writing skills and the ability to write copy for a range of marketing channels;
  • Strong stakeholder management and communication abilities;
  • Ability to manage competing priorities, work with multiple stakeholders and meet deadlines;
  • Detail-oriented, including an eye for spelling and grammar

To apply online, please click on the apply button.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Social Media Manager

Central Services
Brisbane, QLD
Full Time

Social Media Manager

Central Services
Brisbane, QLD
Full Time

The Role

We are searching for an outgoing, creative and decisive Social Media Manager to carefully manage and oversee the social media presence of Spicers and the Independent Hotels and Restaurants of the Salter Brothers Hospitality portfolio.

Reporting to our Director of Marketing you will be charged with developing and executing the social media marketing strategy to achieve the business objectives.

The role and key duties;

  • Manage and grow the social media presence for the Spicers the independent Hotels and restaurants;
  • Ensure all accounts are active with regular posts;
  • Develop and implement a comprehensive social media marketing strategy for Spicers and the Independent Hotels to maximise brand and asset awareness;
  • Develop a strategy that incorporates all relevant social channels including but not limited to Instagram, Facebook, Pinterest, LinkedIn, Tik Tok etc;
  • Develop a strategy that increases both following and engagement;
  • Use scheduling software to create efficiencies managing such a large number of accounts;
  • Continually review posting to be dynamic and nimble;
  • Work closely with the Digital Marketing Manager to ensure our paid social strategy is robust and aligned to our creative aesthetic;
  • Ensure social posting is integrated with all other marketing activity to ensure consistent messaging and communication;
  • Work with the Senior Graphic Designer to adapt tailored creative for the channel especially through stories;
  • Comments and direct messages are responded to when appropriate in a timely manner;
  • Build relationships with retreat General Managers and other staff on property to ensure each Retreat is accurately represented;
  • Collaborate with relevant influencers to extend the reach of the brand.

Essential criteria required to be considered;

  • Minimum 3 years’ experience in a similar role;
  • Degree qualified in relevant field;
  • Experience in the hospitality industry is desirable;
  • Excellent verbal and written communication skills;
  • Strong and proven expertise in digital marketing;
  • Strong project management and coordination skills;
  • Detail-oriented and ability to work in a fast-paced environment;
  • Awareness of SEO/SEM, Google Analytics, Meta and CRM Software;
  • Demonstrated ability with analytical and data driven thinking.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Corporate Accountant

Central Services
Brisbane, QLD
Full Time

Corporate Accountant

Central Services
Brisbane, QLD
Full Time

Join the thriving team at Salter Brothers Hospitality as our new Corporate Accountant.

Reporting to the Associate Project Director of Finance, the purpose of the Corporate Accountant will be to provide commercial assistance to the business, including financial analysis, budgeting / forecasting, and performance reporting. Working collaboratively within the Finance team, the Corporate Accountant will have an integral role in delivering support, advice, and business intelligence to key stakeholders throughout our luxury hotel portfolio.

The role and key duties;

  • Assist with both corporate month end accounting and compile monthly management reports, tracking financial performance against budgets and prepare balance sheet reconciliations;
  • Provide financial analysis on performance and profitability across the Salter Brothers Hospitality corporate and property portfolio;
  • Ensure completeness, accuracy and timeliness of monthly financial release data including P&L, balance sheet, cash flow and other business metrics;
  • Collaborate closely with our Associate Project Director of Finance and finance leadership team to provide financial insights that contribute to informed decision-making;
  • Support billing and receipting of corporate fees across the portfolio;
  • Actively contributing to the enhancement of organisational efficiency by collaborating both within the finance team and cross-functional teams to identify, evaluate, and implement streamlined systems, processes and procedures that optimise financial operations and support the achievement of Salter Brothers Hospitality company objectives;
  • Interpret and present complex financial information and analysis to the Senior Leadership Team as and when required.

Essential criteria required to be considered;

  • Bachelors’ Degree in a relevant subject (Accounting, Finance, Business, or Commerce)
  • 2-3 years experience in a similar role from within a Hotel / Hospitality environment is desired;
  • Membership of CA/CPA or working towards will be highly regarded;
  • Advantage if experienced in Power BI and NetSuite;
  • Strong analytical and problem-solving skills with meticulous attention to detail;
  • Proficiency in financial modelling and analysis tools;
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with individuals at all levels of the organisation.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Culinary

Head Chef

Lilianfels Resort and Spa
Katoomba, NSW
Full Time

Head Chef

Lilianfels Resort and Spa
Katoomba, NSW
Full Time

The Role 

We have an exciting opportunity at Lilianfels Resort and Spa for a Head Chef to lead and inspire our talented kitchen team at Darley’s Restaurant.

As our new Head Chef, you will be an integral part of delivering our bespoke and personalised experience to our guests, whether it be for a conference, leisure group or for our dining offering.

About Lilianfels and Darley’s Restaurant 

Located in the heart of the World Heritage Listed Blue Mountains National Park and just a 90 minutes’ drive from Sydney CBD is Lilianfels Resort & Spa.

With views across the historic formal English gardens and the escarpment of Jamison Valley in the background, Darley’s Restaurant is Lilianfels Resort and Spa signature fine dining Blue Mountains restaurant, renowned for its fresh, local produce, fine wines and innovative cuisine.

The main dining room of Darley’s restaurant seats up to 50 people and features two open ornate fireplaces, stunning leadlight windows, crystal chandeliers, luxurious designer wall prints, evocative artworks and plush furnishings that speak of style and grace.

The role and key duties;

  • Lead and inspire the kitchen team to provide a quality and profitable dining experience that is in line with the vision of the restaurant;
  • Lead by example to ensure the overall guest experience exceeds expectations;
  • Design and execute menus for breakfast, lunch, dinner and events;
  • Be a key member of the management team and work closely with the General Manager to ensure the overall success of your team and the retreat;
  • Build our reputation for unforgettable dining and grazing experiences;
  • Coach and mentor the kitchen team to develop their knowledge, passion and taste for excellence.

Essential criteria required to be considered;

  • Minimum of 2 years experience as a Head Chef in a la carte, high end dining environment;
  • Must be a hands-on leader who is commitment to leading, training and developing your team;
  • Experience in designing creative, innovative and award-winning menus;
  • A proven track record of sourcing and producing the highest quality of food with knowledge of the local market and trends;
  • A strong level of financial acumen to be able to confidently run a profitable and efficient kitchen. i.e. COG’s, Labour %, all round budget management;
  • Strong communication skills with an eye for detail.

To apply online, please click on the apply button.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

 

Apply now

Sous Chef

Spicers Sangoma
Bowen Mountain, NSW
Full Time

Sous Chef

Spicers Sangoma
Bowen Mountain, NSW
Full Time

The Role 

We have an exciting opportunity at Spicers Sangoma Retreat for a passionate and experienced Sous Chef to join our 2023 and 2024 One Hat Restaurant Amara.

As our new Sous Chef, you will be an integral part of delivering the Spicers experience to our guests, whether it be for a conference, leisure group or for our dining offering.

About Restaurant Amara

Fresh, organic and seasonal produce sourced from the historic Hawkesbury region.

Restaurant Amara provides a unique, rewarding experience that reconnects guests with the very best of the land, and surprises with its sheer originality. The intimate 26 seat restaurant is about personalised experience for our guests staying at the retreat and guests joining for lunch and dinner from the local region.

This One Hatted (2023 & 2024 – Good Food Guide – One Hat) restaurant is the perfect environment to step up your career in a fine dining setting. 

Spicers Sangoma Retreat is cocooned by the natural serenity of the Blue Mountains of New South Wales. Just over an hour from Sydney, and aptly named after the Zulu word for healer, Sangoma is a place where guests discover complete rejuvenation.

The role and key duties;

  • Deliver our inhouse dining menu inspired by local ingredients, prepared utilising creative preparation techniques.
  • Ensure efficient, cost-effective operation and profitability of food production
  • Curating an unforgettable and personalised experience for our guests from start to finish.
  • Sound Business knowledge to help manage a small kitchen and staff alongside the Head Chef
  • Overseeing and assisting all aspects of kitchen operations
  • Monitor holding and storage operations, stocking and food rotation, and guarantee food service sanitation standards are met
  • Assure kitchen personnel is trained in best cleanliness and sanitation practice

Essential criteria required to be considered;

  •  Chef trade qualification (essential).
  • Previous experience as a Junior Sous or Sous Chef in a fine dining, hatted environment (essential).
  • Ability and willingness to commence work on a rotating roster including weekends and public holidays (essential).
  • Located close to our restaurant or a willingness to relocate.
  • Reliable vehicle.
  • A passion for people, food and wine.

To apply online, please click on the apply button.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Chef de Partie

Spicers Peak Lodge
Maryvale, QLD
Full Time

Chef de Partie

Spicers Peak Lodge
Maryvale, QLD
Full Time

The Role

We have an exciting opportunity at Spicers Peak Lodge for a full time Chef de Partie to join our talented kitchen team. You will be an integral part of delivering our dining experience to our guests, whether it be for a conference, leisure group or for our dining offering.

About The Peak Restaurant

Perched atop a mountain on 8,000 acres in Queensland high country and just 90 minutes drive from Brisbane CBD, Spicers Peak Lodge offers an exclusive, intimate Australian wilderness lodge experience. The Lodge sits 1,100 metres above sea level with views across to the surrounding peaks. From untouched rainforest and rugged mountain escarpments to the pristine backdrop of World Heritage Listed national park and ancient volcanic regions, there is no shortage of unspoiled wilderness to experience and admire.

With such a uniquely Australian setting it’s only fitting that our restaurant, The Peak, is an exceptional dining experience. With a menu offering only the very best of Australian produce sourced as locally as possible, this is truly dining at the height of luxury.

The role and key duties;

  • Deliver our in-house dining menu inspired by local ingredients, prepared utilising creative preparation techniques;
  • Curating an unforgettable and personalised experience for our guests from start to finish;
  • Daily food preparation and dinner service.

Essential criteria required to be considered;

  • Chef trade qualification (essential);
  • Previous experience as a Chef De Partie in a high end, fine dining or hatted environment (essential);
  • Team player with a positive attitude;
  • Ability to work across all sections of the kitchen and run your own section;
  • Ability and willingness to commence work on a rotating roster including weekends and public holidays;
  • Reliable vehicle to get to and from the retreat;
  • A passion for people, food and wine.

To apply online, please click on the apply button.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Chef de Partie

Spicers Hidden Vale
Grandchester, QLD
Full Time

Chef de Partie

Spicers Hidden Vale
Grandchester, QLD
Full Time

The Role

We have an exciting opportunity at Spicers Hidden Vale for a full time Chef de Partie to join our talented kitchen team. You will be an integral part of delivering our dining experience to our guests, whether it be for a conference, leisure group or for our dining offering.

About Homage Restaurant 

Set on 12,000 acres, just one hour from Brisbane and upon some of the most fertile farming soil in the Southern Hemisphere, Homage Restaurant has a real sense of place. With offerings from an outdoor coal pit, smokehouse, wood-fire and rotisserie. Sustainability is at the heart of everything we do – including sustainability of our people.

We have an 89 bed market garden, fermentation room, orchard, bee hives and free range farm onsite, meaning that much of the produce is from Spicers Hidden Vale itself and anything that’s not, is collected directly from nearby farms. It’s the small things, like ‘family meal time’ before service, having the opportunity to work outside in the garden and interacting with our guests that make the difference.

The role and key duties;

  • Deliver our in-house dining menu inspired by local ingredients, prepared utilising creative preparation techniques;
  • Curating an unforgettable and personalised experience for our guests from start to finish;
  • Daily food preparation and dinner service.

Essential criteria required to be considered;

  • Chef trade qualification (essential);
  • Previous experience as a Chef De Partie in a high end, fine dining or hatted environment (essential);
  • Team player with a positive attitude;
  • Ability to work across all sections of the kitchen and run your own section;
  • Passionate about using locally sourced and seasonal produce;
  • Ability and willingness to commence work on a rotating roster including weekends and public holidays;
  • Reliable vehicle to get to and from the retreat;
  • A passion for people, food and wine.

To apply online, please click on the apply button.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Commis Chef

Spicers Balfour
Brisbane, QLD
Casual

Commis Chef

Spicers Balfour
Brisbane, QLD
Casual

The Role

We have an exciting opportunity at Spicers Balfour Hotel for a Commis Chef to join our talented kitchen team. You will be an integral part of delivering our dining experience to our guests, whether it be for a conference, leisure group or for our dining offering.

About Spicers Balfour Hotel…

Located in a beautiful Queenslander home in the fashionable Brisbane suburb of New Farm, Spicers Balfour Hotel holds a comfort and level of service that sets it apart from other luxury hotels.

Set within the property is the award-winning Balfour Kitchen, offering Vietnamese inspired cuisine with a French twist with fresh, light and punchy flavours. The enticing menu showcases local Queensland ingredients, fresh and cooked, with beautifully balanced Asian aromas and the distinctive sweet, hot, sour and salty flavours of Vietnamese cuisine at its best.

Shaded courtyards, gorgeous art deco suites, an award-winning restaurant, a rooftop bar and friendly, personal service add to the feeling of relaxed luxury. The luxuriously distinctive style of this 17-room boutique hotel is both unique and welcoming.

Here’s what you’ll do

  • Deliver our in-house dining menu inspired by local ingredients, prepared utilising creative preparation techniques;
  • Curating an unforgettable and personalised experience for our guests from start to finish;
  • Daily food preparation and dinner service.

This is how you’ll know you’re right for this role

  • Chef trade qualification (essential);
  • Previous experience as a Commis Chef in a fine dining, hatted environment or high end restaurant environment;
  • Team player with a strong work ethic;
  • Passionate about using locally sourced and seasonal produce;
  • Ability and willingness to commence work on a rotating roster including weekends and public holidays.

To apply online, please click on the apply button.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Front Office

Front Office Manager

Milton Park
Bowral, NSW
Full Time

Front Office Manager

Milton Park
Bowral, NSW
Full Time

The Role 

We have an exciting new opportunity at Milton Park Country House Hotel and Spa located in the Southern Highlands for a Front Office Manager to join the team.

About Milton Park Country House Hotel and Spa

Located less than a two hours’ drive from Sydney, Milton Park Country House Hotel and Spa is a hidden gem, tucked away in a secluded hilltop woodland on the eastern edge of Bowral. This 44-room hotel has an adjoining luxury wellness spa, 2 restaurants and an events and conference pavilion set within it’s sprawling 32 acres of lawns and gardens 

The role and key duties;

  • Engaging and driving your team to ensure seamless operations and deliver an exceptional guest experience – each and every time;
  • Ensuring the accommodation offering is delivered consistently and to the highest standard;
  • Assisting the General Manager in creating a culture of exceptional guest experience;
  • Maximising sales by way of encouraging and recommending the array of additional facilities and services at our property.

Essential criteria required to be considered;

  • Minimum 2 years’ experience at a luxury property within a Front Office Manager role (essential);
  • A passion for providing personalised and bespoke experiences for guests;
  • Professional, charismatic and absolutely guest-focused with the ability to build and maintain positive client relationships;
  • Team management experience – the ability to drive and manage performance;
  • Experience with end of day balancing and the ability to solve reconciliation problems;
  • Have solid experience with a PMS (Opera preferred);
  • Willingness to work weekends and evenings as required.

To apply online, please click on the apply button

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager [email protected]

Apply now

Housekeeping

Housekeeper

Milton Park Country House Hotel & Spa
Bowral, NSW
Casual

Housekeeper

Milton Park Country House Hotel & Spa
Bowral, NSW
Casual

The Role

We have an exciting opportunity at Milton Park Country House Hotel and Spa located in the Southern Highlands for a casual Housekeeper to join the team. You will be an integral part of delivering our quality accommodation experience to our guests.

About Milton Park Country House Hotel and Spa

Located less than a two hours’ drive from Sydney, Milton Park Country House Hotel and Spa is a hidden gem, tucked away in a secluded hilltop woodland on the eastern edge of Bowral. This 44-room hotel has an adjoining luxury wellness spa, 2 restaurants and an events and conference pavilion set within it’s sprawling 32 acres of lawns and gardens

The role and key duties;

  • Room servicing and check-out cleaning on a daily basis;
  • Cleaning the Restaurant, Spa and other common areas;
  • Participating in our sustainability practices within housekeeping;
  • Conducting inspections to monitor cleanliness of rooms & public areas.

Essential criteria required to be considered;

  • Availability and willingness to work weekends;
  • Previous housekeeping experience; minimum 1 year.
  • A strong work ethic and commitment to high standards.

To apply online, please click on the ‘apply now’ button.

For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on [email protected]

Apply now

Interested? Let us know!

Looking for a career at Salter Brothers Hospitality?

Get in touch with our Talent Acquistion team by completing the form below and take your first step towards joining our exceptional team!

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