The Role

We have an exciting new opportunity at Spicers Guesthouse for a Food and Beverage Supervisor to join our team for our renowned hotel and on-site restaurant, Éremo.

As our F&B Supervisor, you will play an integral role in curating an unforgettable experience for our guests through our famous relaxed luxury dining experience.

About Spicers Guesthouse

Spicers Guesthouse has a rich history in the heart of Australia’s oldest wine region, the Hunter Valley. As the place where the local wine makers met, the retreat pays tribute to its legacy by delivering a warm and welcoming, relaxed luxury experience.

Perfectly positioned to explore the traditional cellar doors and vineyards of the Hunter, Spicers Guesthouse is the quintessential relaxed luxury escape. This reborn Hunter Valley institution embraces a classic yet contemporary design, drawing inspiration from the natural colour palette of the surrounding landscape.

The Role and Key Duties

• Curate an unforgettable and personalised service experience for our guests from start to finish;
• Lead a close-knit team, supervise and coordinating service, and coach your team to uphold Spicers service and quality standards;
• Confidently manage staff shifts ensuring adequate coverage during peak times in the absence of the Restaurant Manager;
• Describe dishes from the tasting menu to guests;
• Forge relationships with guests and locals to promote clientele loyalty & retention;
• Maximize and identify opportunities to sell products & experiences that suit the needs of our guests;
• Process payments accurately and efficiently. Handle cash, credit card transactions, and room charges according to hotel policies;
• Ensure the restaurant is presented to a high standard at all times, oversee the setup and breakdown of dining areas, assist with the setup and service of special events, banquets, and private functions as needed;
• Ensure compliance with the provisions of the Workplace Health and Safety Act and Regulations at all times.

Criteria required to be considered

• Prior experience in a la carte, high end restaurant environment is essential
• RSA certificate & competency card (essential);
• Prior leadership experience leading a team to success;
• A genuine love for great food & wine (WSET 2/wine knowledge advantageous);
• A talent for customer service with a vibrant and outgoing nature;
• Ability and willingness to commence work on a rotating roster including weekends and public holidays;
• Reliable transport to get to and from the retreat;
• Be located close to our retreat or be willing to relocate.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
• Friends and family discounts;
• Access to Employee Assistance Program (EAP);
• Caring and progressive culture where all team members are celebrated & recognised regularly;
• Opportunities for career development and mobility across our 20+ Australian properties (and growing!).

To apply online, please click on the apply button or send your resume through directly to our Hotel Manager Tiarna Spiteri on hm.guesthouse@spicersretreats.com