The Role

Salter Brothers Hospitality have exciting new opportunities for full-time Food & Beverage Supervisors and Food & Beverage Attendants to help lead and be a part of our passionate teams in the Hunter Valley - at Spicers Guesthouse, Spicers Vineyards Estate, and The Convent.

As a member of our Salter Brothers Hospitality team, you’ll play a key role in creating meaningful experiences for both our guests and teammates through thoughtful service, attention to detail, and a commitment to continuous improvement.

About our Hunter Valley properties

Spicers Guesthouse has a rich history in the heart of Australia’s oldest wine region, the Hunter Valley. This reborn Hunter Valley institution embraces a classic yet contemporary design, drawing inspiration from the natural colour palette of the surrounding landscape.  Set within the property is Éremo restaurant, offering a thoughtfully created modern Italian menu.

In the heart of Pokolbin, Spicers Vineyards Estate is an intimate escape for food and wine lovers. Nestled on its own private, four-acre vineyard, the estate is the Hunter’s finest example of seclusion and privacy in a luxury setting. Set within the estate, Restaurant Botanica showcases Australian-grown ingredients and utilises classic and modern French techniques.

Renowned for its sweeping views, it is the combination of location, architecture and ambience that makes The Convent the most magical place in the Hunter Valley. A short stroll down the tree-lined driveway at The Convent is Circa 1876, located in an historic cottage on the picturesque grounds of Roscrea Estate, bringing the ‘farm to fork’ ethos to life as guests overlook the organic kitchen garden.

The role and key duties

• Curate an unforgettable and personalised service experience for our guests from start to finish;
• Lead a close-knit team, supervise and coordinating service, and coach your team to uphold Spicers service and quality standards (F&B Supervisor);
• Confidently manage staff shifts ensuring adequate coverage during peak times in the absence of the Restaurant Manager (F&B Supervisor);
• Describe dishes from the tasting menu to guests;
• Forge relationships with guests and locals to promote clientele loyalty & retention;
• Maximize and identify opportunities to sell products & experiences that suit the needs of our guests;
• Process payments accurately and efficiently. Handle cash, credit card transactions, and room charges according to hotel policies;
• Ensure the restaurant is presented to a high standard at all times, oversee the setup and breakdown of dining areas, assist with the setup and service of special events, banquets, and private functions as needed;
• Ensure compliance with the provisions of the Workplace Health and Safety Act and Regulations at all times.

Essential criteria required to be considered

• Prior experience in a la carte, high end restaurant environment is essential;
• RSA certificate & NSW Competency Card (essential);
• Prior leadership experience leading a team to success;
• A genuine love for great food & wine (WSET 2/wine knowledge advantageous);
• A talent for customer service with a vibrant and outgoing nature;
• Ability and willingness to commence work on a rotating roster including weekends and public holidays;
• Reliable transport to get to and from the retreat;
• Be located close to our retreat or be willing to relocate.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
• Friends and family discounts;
• Access to Employee Assistance Program (EAP);
• Caring and progressive culture where all team members are celebrated & recognised regularly;
• Opportunities for career development and mobility across our 20+ Australian properties (and growing!).

To apply online, please click on the apply button or send your resume to Talent Coordinator Bonnie Williams at bonnie.williams@salterbrothershospitality.com with "F&B Superstars - Hunter Valley" in the subject line.