The Role
Spicers Hidden Vale is pleased to announce an exciting new opportunity for a Food and Beverage Manager to join and lead our passionate Food & Beverage team.
About Spicers Hidden Vale
From the moment you turn into the driveway it is hard to believe that such a place could exist so close to a major city. Just an hour’s drive from the Brisbane CBD, Spicers Hidden Vale is a destination that invites relaxation and rejuvenation.
Set on 12,000 acres, the retreat features an Australian barn, beautifully restored colonial cottages from a bygone era and a warm country welcome. There is space to relax, space to listen, and space to embark on an adventure amidst abundant wildlife.
We have an 89 bed market garden, fermentation room, orchard, bee hives and free range farm onsite, meaning that much of the produce is from Spicers Hidden Vale itself and anything that’s not, is collected directly from nearby farms. With a number of different indoor and outdoor spaces to explore, Spicers Hidden Vale is a unique luxury Australian experience.
The role and key duties;
- Curate an unforgettable and personalised experience for our guests from start to finish;
- Build strong relationships with guests and local clientele to drive loyalty and repeat business.
- Lead, coach, and develop Food & Beverage teams, fostering a culture of service excellence.
- Ensure compliance with health, safety, and company standards across all outlets.
- Manage inventory, labour, and operating costs to maximise profitability and efficiency.
- Identify and maximise revenue opportunities through effective upselling and guest engagement.
- Monitor and maintain high standards of food quality, beverage service, and presentation.
- Collaborate with key stakeholders to continuously enhance the guest experience and operational performance.
Essential criteria required to be considered;
- Minimum 2-3 years' experience in a Food & Beverage leadership role within a luxury hotel, hospitality venue, or multi-outlet environment.
- WSET Level 2, CMS certification, or similar qualification (desirable).
- Strong understanding of food and beverage operations, including multiple outlets.
- Demonstrated financial acumen, including budgeting, labour management, and cost control.
- Sound knowledge of stock control, COGs, rostering, and inventory management.
- Strong wine and beverage knowledge with a passion for food, wine, and guest experience.
- Proven ability to lead, develop, and inspire high-performing teams.
- Exceptional customer service and stakeholder management skills.
- Excellent communication, organisational, and problem-solving abilities..