Spicers Guesthouse Hunter Valley has an exciting opportunity for a full-time Events Operations Manager to join our passionate team.

About Spicers Guesthouse

Nestled in the heart of the Hunter Valley, Spicers Guesthouse offers a modern and relaxed luxury retreat surrounded by picturesque vineyards and rolling hills. With elegant guest rooms, a renowned restaurant, and a warm, welcoming atmosphere, the property blends contemporary style with country charm.

The role and key duties

• Oversee the end-to-end execution of events, including setup, service delivery and pack down
• Lead and support the events team, including rostering, onboarding and on-the-job training
• Ensure all team members are fully briefed and prepared for each event, with clear run sheets and expectations
• Act as the primary point of contact for clients during events, ensuring a seamless and high-quality guest experience
• Build strong client relationships to drive repeat business, referrals and positive feedback
• Coordinate closely with the Executive Chef and F&B leadership team to align on event timing, service flow and guest expectations
• Monitor event progress in real time to ensure delivery against client specifications and brand standards
• Proactively troubleshoot and resolve operational issues during events with minimal disruption to guests
• Oversee event logistics, including room setup, equipment, styling elements and supplier coordination
• Ensure effective communication between events, kitchen and wider hotel teams throughout the event lifecycle
• Maintain high standards of presentation, cleanliness and operational readiness across all event spaces
• Ensure compliance with Workplace Health & Safety (WHS) requirements, including incident reporting and risk mitigation
• Support continuous improvement initiatives to enhance operational efficiency and guest satisfaction.

Essential criteria required to be considered

• Minimum of 3 years demonstrated leadership experience within events, hospitality or hotel environments
• Proven experience delivering conferences, weddings and events within a premium or luxury setting
• Strong capability in managing multiple stakeholders and complex event logistics
• Highly organised with excellent communication and problem-solving skills
• Ability to remain calm and adaptable in a fast-paced, service-focused environment
• Flexible and available to work a rotating roster, including evenings, weekends and public holidays
• Reliable transport and/or ability to commute to the Hunter Valley region.