The Role

Spicers Guesthouse have an exciting new opportunity for a full-time Conference & Events Coordinator to join our passionate team in Pokolbin, Hunter Valley. As a member of our Salter Brothers Hospitality team, you’ll play a key role in creating meaningful experiences for both our guests and teammates through thoughtful service, attention to detail, and a commitment to continuous improvement.

About Spicers Guesthouse

Spicers Guesthouse has a rich history in the heart of Australia’s oldest wine region, the Hunter Valley. As the place where the local wine makers met, the retreat pays tribute to its legacy by delivering a warm and welcoming, relaxed luxury experience.

Perfectly positioned to explore the traditional cellar doors and vineyards of the Hunter, Spicers Guesthouse is the quintessential relaxed luxury escape. This reborn Hunter Valley institution embraces a classic yet contemporary design, drawing inspiration from the natural colour palette of the surrounding landscape.

The role and key duties

• Curate an unforgettable and personalised experience for our guests from start to finish: overseeing all conferences and events for the retreat. Hosting site visits, preparing event orders, reviewing contract proposals and coordinating a successful event that our guests will love;
• Coordinate the end-to-end conference or event process, from initial meet and greets to site inspections and managing contractors;
• Connect with clients in the lead up to, during and following their event;
• Establish and maintain strong internal and external relationships with key stakeholders and clients to ensure smooth delivery of events;
• Forge loyal relationships with guests and locals to promote repeated clientele;
• Establish strong interdepartmental communication and ensure all event orders are distributed to the correct departments;
• Control all financial & administrative elements of events such as preparation of event orders, run sheets, payment and account settlement.

Essential criteria required to be considered

• 2 years' experience in a Conference and/or Events Coordinator role;
• Qualification in Event or Hospitality Management (preferred);
• A real passion for events and creating memorable moments for our guests;
• Strong computer skills – in order to communicate, plan, budget and organize events;
• Excellent planning, organisational and time management skills with the ability to work both autonomously and as part of a team;
• Ability and willingness to commence work on a rotating roster including weekends and public holidays;
• Reliable vehicle to get to and from the retreat;
• Located close to our restaurant or a willingness to relocate.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
• Friends and family discounts;
• Access to Employee Assistance Program (EAP);
• Caring and progressive culture where all team members are celebrated & recognised regularly;
• Opportunities for career development and mobility across our 20+ Australian properties (and growing!).

To apply online, please click on the apply button, or for a confidential discussion, please reach out to our Director of Talent Acquisition Emma Martin at emma.martin@salterbrothershospitality.com