The Role

Bannisters Port Stephens have an exciting new opportunity for a full-time Assistant Venue Manager to help lead our passionate team at Cheeky Dog pub in Port Stephens.

As a member of our wider Salter Brothers Hospitality team, you’ll play a key role in creating meaningful experiences for both our guests and teammates through thoughtful service, attention to detail, and a commitment to continuous improvement.

About Cheeky Dog 

Cheeky Dog is the lively and social hub of Bannisters Port Stephens, offering a relaxed coastal vibe with a cheeky twist. Known for its spacious beer garden, live music, and casual dining, it’s the go-to spot for locals and guests alike to unwind, celebrate, and connect. Whether it’s a sunny afternoon session, Tuesday night trivia, or a laid-back meal with friends, Cheeky Dog delivers good times with great food, cold drinks, and a welcoming atmosphere. It’s where the spirit of the coast meets the energy of a great venue and great people!

The role and key duties

• Support the Venue Manager in overseeing the daily operations of the venue;
• Be a true hands-on leader, fostering a positive and collaborative team culture;
• Ensure smooth service delivery during peak periods, including weekends and events;
• Act as a key point of contact for guest inquiries and feedback, resolving any issues promptly and professionally;
• Monitor venue presentation and cleanliness to maintain high standards;
• Assist with stock control, ordering, and inventory management, manage staff rosters and shift allocations and assist with cash handling, reconciliation, and reporting;
• Liaise with suppliers and coordinate deliveries to ensure efficient BOH operations;
• Monitor equipment and facilities, reporting maintenance needs promptly, monitor venue security and incident reporting procedures;
• Uphold RSA and workplace health & safety standards, maintaining compliance with food safety and hygiene standards;
• Monitor sales performance and contribute to revenue growth strategies.

Essential criteria required to be considered

• Proven experience in a supervisory or management role within a hospitality venue (essential);
• Experience overseeing TAB and gaming operations, including compliance and customer engagement (essential);
• Current RSA, RCG and NSW Competency card (essential);
• A genuine passion for customer service and the ability to make our guests and locals feel truly comfortable;
• Ability to perform under pressure in a fast-paced, high-volume environment;
• Solid understanding of venue operations, including stock control, compliance, and rostering, experience with POS systems and basic financial reporting;
• Availability to work evenings, weekends, and public holidays as required;
• Reliable transport to get to and from work.

Salter Brothers Hospitality Benefits

• Huge range of discounts across our entire portfolio of luxury hotels and retreats including accommodation, F&B and Spa discounts;
• Friends and family discounts;
• Access to Employee Assistance Program (EAP);
• Caring and progressive culture where all team members are celebrated & recognised regularly;
• Opportunities for career development and mobility across our 20+ Australian properties (and growing!).

To apply online, please click on the apply button.

Alternatively, send your resume to General Manager Jarrah Morgan at jarrah.morgan@bannisters.com.au with "Assistant Venue Manager - Cheeky Dog" in the subject line.